What’s the Difference Between a Virtual Estimate and an At-Home Consultation?

Virtual Estimate
An estimate is a rough calculation of the cost of your project. While an at-home consultation will allow us to provide you with an exact price, we understand that sometimes a quick estimate is preferred when you’re at the beginning of planning a home renovation project. Our teams provide virtual estimates through video calls, in order to meet these needs. Prior to the virtual meeting, we’ll ask you to provide some key information, along with photographs of the surfaces you’d like to have painted. We will then reach out to you virtually, to discuss the project, provide you with the estimate, answer any of your questions, and discuss whether you want to proceed to an at-home consultation.

At-Home Consultation
An at-home consultation allows us to view your home and discuss the revamp that you have in mind. The duration of the consultation is typically up to an hour, and it’s important that you are present so that we can properly assess the project. We’ll start our visit by introducing ourselves and asking you some questions to better understand what surfaces you want to have painted. If you are planning to have the exterior of your home beautified, we’ll walk around your home together to assess the complexity of the work that needs to be done. If you are planning a kitchen revamp, we’ll enter your home to take a look at your kitchen and gain a better understanding of the size of the job. Whether you are planning an exterior or kitchen revamp, we’ll discuss colors, show our sample boards, explain our painting process, provide you with an exact price, explain payment options, and provide you with an expected timeframe for carrying out your Spray-Net transformation.

Why don’t you paint sliding windows?

Sliding windows, unlike the manual variety that cranks open, will slide back and forth in a track.
Due to the friction of the sliding window within its track, the paint will end up chipping and peeling over time and with continued use. Since we guarantee our work for 15 years against peeling, we cannot offer a permanent solution for sliding windows. Unfortunately for this reason we don’t provide estimates for sliding windows, as this is not a surface we paint.

Which areas do you serve?

We have Spray-Net locations across the provinces of Quebec, Nova Scotia, Ontario, Alberta and British Columbia.

There are a couple of Canadian territories still up for grabs and we’re officially expanding nation-wide into the US, so click here to find out how you can become a Spray-Net partner!

Do you replace caulking and weatherstripping?

When we paint your doors and windows, we remove the old caulking and replace it with brand-new, 100% silicone, colour-matching caulking. We completely replace the caulking because it’s a material that can’t be painted and because we want it to last

as long as the actual paint job. When it comes to the weather-stripping of your garage door, we remove it and paint it with our flexible coating, which will never crack. We don’t skip out on the details… even the smallest ones!

Why can’t you paint a surface that has already been repainted?

We offer homeowners a permanent factory finish that serves as an alternative to replacement. If we can’t fulfill this promise to you, then we simply don’t take on the project. In the case of brick, if pores are already saturated with a coating, it’s virtually impossible for the brick to absorb our stain. Like stripping wood, the time needed to strip aluminum and vinyl siding of paint is indeterminate. It can actually take DAYS to completely remove several coats of paint. If a project takes days, then it’s no longer cost-effective.

“Just paint over it” you say? Well, if we paint over an existing coat of paint, the aggressive additives that we add to all of our paints and coatings for maximum adhesion might actually chip away at the less-resistant latex paint. If the original paint film chips and flakes, then the outermost coat of paint will chip and flake with it.

Why can’t you repair a rusted surface by applying putty and then sanding it?

When you see rust on your front door, it’s too late to save it. When you can actually see the rust, it means that the metal has already corroded behind the paint film. At this point, even after removing the rust, there’s no way to guarantee that it won’t come back. This can jeopardize the lifespan of a paint job and for this reason, we avoid all rusted surfaces.

What types of exterior surfaces do you paint?

We paint: – aluminum & vinyl siding – stucco & aggregate – metal front & garage doors – aluminum & vinyl windows – soffits, fascias & gutters

…and we can even stain brick!

How can I be sure that you’ll honour your warranty?

As a nation-wide franchisor, we’ve painted thousands of homes across Canada so rest assured, you’ll always have someone to call if you need to. Our warranty isn’t separate from your Spray-Net contract either, it’s built right into it. Flip over your contract and your rights under our warranty are clearly and unambiguously stated.

How long will the paint last? And if your warranty covers 15 years, does that mean I have to repaint in the 16th year?

Absolutely not. Our high-performance coatings and the fact that we adjust our coatings to on-site weather conditions during your project ensure optimal adhesion for a durable, long-lasting factory-quality finish. As a rule of thumb, if the work doesn’t peel after the first two winters, it won’t ever peel. In typical Canadian weather conditions, the lifespan of our work is 25 years or more. Peeling is the result of inadequate prep and application, and we take every precaution (like weather-adjusting our coatings) to make sure things are done right. In the rare case that you do notice peeling after the first two winters, simply give us a call and we’ll come back to fix the problem.

What’s the difference between spray-applied paint and electrostatic paint?

Most people confuse the difference between spray-applied paint and electrostatic paint. Electrostatic paint is oil-based and is commonly used in the industrial sector to paint difficult to paint shapes, like cylinders. Using an electrical charge, paint is propelled toward the surface to create a perfect, even finish. This isn’t necessary in the residential sector because we use non-toxic, water-based products. The water content of our products, as well as the painting of mostly non-metal surfaces, wouldn’t allow for a sufficient electrical charge. The big appeal of electrostatic painting is the low-fume property of the technique. All of our paints and coatings are specifically designed for spray application, and combined with our spray equipment, result in a high transfer efficiency and minimal amount of overspray. When it comes to painting the exterior of a home, we’ve created the best products and have mastered the techniques to create a like-new, factory finish.